The help center that catches its own mistakes.
Verity is a complete help center with a verification agent that checks every article against your product, flags what changed, and drafts the fix for you.
This month, you
changed the billing cycle.
And yet your docs were last updated 3 months ago. It’s not your fault. Keeping docs true while you ship every week is hard.
“Before Verity our process for keeping docs honest was basically hope and a shared doc nobody opened.”
“We ship every week. Updating docs always lost.”
“I used to write an article once and let it rot. Now it stays right without me touching it.”
“Docs were the thing I always meant to get back to.”
Stop hoping your docs are right. Know.
Once your tools are connected, Verity checks every article against what your product really does, corrects anything inaccurate, and drafts the docs for whatever ships next.
Connect your tools.
Codebase, live product, support inbox. Ten minutes, and Verity can see what your customers see.
Verity checks every article, drafts the fix.
Each claim is verified against the code and the product. Mistakes come back as proposed changes, each with the reason attached, for you to approve.
New releases document themselves.
A pull request merges. Verity writes the article before the release goes out.
The most complete help center you can run. Built to bring tickets down.
A public portal, AI answers, an in-app widget, API docs, private docs, translations and analytics. Everything a customer needs to help themselves, so fewer of them need you.
Public help center
Your domain or /help. Fast, searchable, indexed by Google and by AI search engines.
AI conversations
Customers ask in plain language and get an answer from your verified docs. Not a guess.
In-app widget
One script tag. Search, articles and AI chat inside your product, where people get stuck.
API documentation
OpenAPI reference with a try-it playground, next to your customer docs.
Private docs
Magic link, OIDC or JWT. Docs for customers, partners or your own team.
Translations
Multilingual help center with a glossary and language-prefixed routes.
Analytics
Searches, missed searches, failed answers and feedback. You see what to write next.
Escalation
When the widget can't answer, it hands off to Intercom, Zendesk or Help Scout.
Smarter AI
The docs Verity keeps current are the same docs their support AI trains on.
Fewer tickets
“Our support volume dropped noticeably within the first month.”
Less churn
A measurable drop in churn within three months of launch.
The migration you keep putting off takes ten minutes.
You’ve stayed put because moving means broken links, lost rankings and a week of copy-paste. Verity brings every article, image and URL over intact. Your inbox, chat and ticketing don’t move at all.
“We’ll lose our rankings.” Every URL is preserved.
“It’ll take the team a week.” One click. Articles, images and redirects come across as they are.
“We can’t change our support tool.” You don’t have to.
“Not only was it painless to move our old help desk, our help center is now so much cleaner and easier to keep current.”
Case study →Dana ChoFounder, Pivotly
“We migrated off Zendesk Guide, and it feels like trading a flip phone for something that actually works. Faster, no paid add-ons, and our docs live at a subfolder of our own domain.”
Case study →Owen MarshFounder, Candorly
Founders who used to dread updating docs now ship features every week, and Verity keeps every help article accurate.
“If you're tired of watching your help docs drift out of date, you'll like Verity.”
“We've started getting organic clicks on queries we didn't think we'd ever rank for.”
“We would have been months away from building this ourselves.”
They’d scoped a custom build on top of their chat API. With Verity instead: six languages live, and the same docs train their support AI.
“I do in five minutes what used to take an hour. We ship every week, and updating docs used to be dreaded. Now Verity makes it easy enough that I just ship more.”
“I used to never touch my articles after writing them. Now they stay accurate automatically, from day one.”
“Seeing exactly what customers search for and can't find has been huge. Our support requests have dropped noticeably since we started using it.”
The things people ask before they switch.
Something we missed? Write to us, a human answers.
No. Verity verifies and updates articles that live in Verity. You import your existing help center (URLs preserved, redirects created, usually under ten minutes), and from then on it keeps them accurate. Your support tool stays where it is, and Verity keeps reading tickets from it.